FAQ's

You can apply for PAN by filling up Application for Allotment of Permanent Account Number (PAN application form). The forms are -

1. Form 49A (for Indian Citizens)
2. Form 49AA (for Foreign Citizens)

PAN application can be made either online through Protean web-site www.protean-tinpan.com (Click here to apply for PAN online) or through any of the Protean TIN-Facilitation Centres/ PAN Centres (Click here to select the nearest TIN – Facilitation Centers/ PAN centres where PAN application may be submitted).

No. Application for PAN can be made only be done using the prescribed formatas notified by Central Board of Direct Taxes, The notified forms are as under

1. Form 49A (for Indian Citizen)
2. Form 49AA (for Foreign Citizen).

You can obtain PAN application form from any Protean TIN-Facilitation Centre (TIN-FC)/ PAN Centre or any other stationery vendors providing such forms. The same can be downloaded from Protean-TIN website. Click here to download the form.

No.The form is freely downloadable from Protean e-Gov-TIN website. Click here to download the form. You can also obtain the form from any Protean e-Gov TIN Facilitation Center (TIN-FC)/PAN Center free of cost.

You can submit your duly filled and signed PAN application form along-with the supporting documents to any of the TIN-FCs or PAN Centres managed by Protean e-Gov.However, if applied online, duly signed and photo affixed acknowledgement receipt alon-gwith supporting documents should be sent to below address:

INCOME TAX PAN SERVICES UNIT
(Managed by Protean e-Governance Infrastructure Limited)
5th Floor, Mantri Sterling, Plot No. 341,
Survey No. 997/8, Model Colony,
Near Deep Bungalow Chowk,
Pune - 411 016

1. If Physical PAN Card is required:
   While submitting PAN application form, applicant will have to indicate whether physical PAN card is required. If applicant opts for physical PAN Card, then physical PAN card will be printed & dispatched at communication address. The e-PAN card in PDF format will be dispatched at e-mail ID mentioned in PAN application form, if the same is provided. Fees applicable are as follows:-

Sr. No.	Particulars	Fees (exclusive of applicable taxes)(₹)	Fees (inclusive of applicable taxes)(₹)
PAN applications submitted at TIN Facilitation Centres / PAN Centres
1	Dispatch of physical PAN Card in India (Communication address is Indian address)	91	107
2	Dispatch of physical PAN Card outside India (where foreign address is provided as address for communication)	862	1,017
PAN applications submitted Online using physical mode (i.e. Physical documents forwarded to Protean e-Gov.)
1	Dispatch of physical PAN Card in India (Communication address is Indian address)	91	107
2	Dispatch of physical PAN Card outside India (where foreign address is provided as address for communication)	862	1,017
PAN applications submitted Online through paperless modes (e-KYC & e-Sign / e-Sign scanned based / DSC scanned based):
1	Dispatch of physical PAN Card in India (Communication address is Indian address)	86	101
2	Dispatch of physical PAN Card outside India (where foreign address is provided as address for communication)	857	1,011

2. If Physical PAN Card is not required:
   PAN applicant will have to indicate at the time of submission of PAN application, if the physical PAN Card is not required. In such cases, email ID will be mandatory & e-PAN Card will be sent to the PAN applicant at the email ID. Physical PAN Card will not be dispatched in such cases. Fees applicable are as follows:-

   Sr. No.	Particulars	Fees (exclusive of applicable taxes)(₹)	Fees (inclusive of applicable taxes)(₹)
   PAN applications submitted at TIN Facilitation Centres / PAN Centres
   1	e-PAN Card will be dispatched at the email ID mentioned in the PAN application form	61	72
   PAN applications submitted Online using physical mode (i.e. Physical documents forwarded to Protean e-Gov.)
   1	e-PAN Card will be dispatched at the email ID mentioned in the PAN application form	61	72
   PAN applications submitted Online through paperless modes (e-KYC & e-Sign / e-Sign scanned based / DSC scanned based):
   1	e-PAN Card will be dispatched at the email ID mentioned in the PAN application form	56	66

You will receive an acknowledgment with a unique 15-digit acknowledgment number on submission of the PAN application form.

1. You can inquire the status of your application by accessing Protean -TIN website at the "Status track" option and quoting your unique 15-digit acknowledgement number after three days of your application.
2. You can also obtain status of your application through SMS (Short messaging service) using mobile phones. For this, you have to type the word "Protean PAN" followed by your 15-digit acknowledgement number and send it to 57575. For example: SMS Protean PAN 012345678901234 to 57575.
3. You can also check the status of your application through Interactive Voice Response (IVR) by calling our call center on 020-27218080.

You should fill the application form legibly in English capital letters and preferably with black ink. Read all the instructions before filling up PAN application form.

Yes. 'Individual' applicants should affix two recent colour photographs with white background (size 3.5 cm x 2.5 cm) in the space provided on the form. The photographs should not be stapled or clipped to the form. The applicant should sign across the photograph affixed on the left side of the form in such a manner that portion of signature is on photo as well as on form. The clarity of image on PAN card will depend on the quality and clarity of photograph affixed on the form.

You have to submit the following documents with the application form:

1. Proof of identity (POI)
2. Proof of address (POA)
3. Proof of date of birth (PODB) (applicable only for Individual & HUF status of applicant.) (POA)

The documents for POI and POA depend on the citizenship and the status of the applicant.

1. Individual and HUF Applicants who are citizens of India and located within and outside India at the time of application for PAN:

2. Foreign Citizen located within & outside India at the time of application for PAN

List of documents which are acceptable as proof of identity and address for applicants other than individual and HUF is as below:

1. Having office of their own in India:

2. Having no office of their own in India:

In such cases, Left Hand Thumb Impression (preferably in black ink) of the applicant should be taken on PAN application form at the place meant for signature. This should be attested by a Magistrate or a Notary Public or a Gazetted Officer, under official seal and stamp.

Yes. Individual applicants including Female applicants (irrespective of their marital status), should write only father’s name in the PAN application form.

However, if an applicant is having only mother as a single parent and wishes to apply for PAN by furnishing the name of mother only, then applicant has to mandatorily tick the relevant box in the application form and mention only mother’s name in the Mother’s Name field. Also, applicant should tick the box for printing mother’s name on the PAN card. Thus, in such a case, father’s name should not be filled in the application form.

Yes. If an applicant is having only mother as a single parent and wishes to apply for PAN by furnishing the name of mother only, then applicant has to mandatorily tick the relevant box in the application form and mention only mother’s name in the Mother’s Name field. Also, applicant should tick the box for printing mother’s name on the PAN card. Thus, in such a case, father’s name should not be filled in the application form.

It is mandatory for the applicants to mention either their "Telephone number" or valid "e-mail ID" so that they can be contacted in case of any discrepancy in the application and/or for receiving PAN through e-mail.

• If landline telephone number is mentioned, it is necessary to mention country code (ISD code) and STD code. In case of mobile number, country code(ISD code) should be mentioned.
• If email ID is mentioned, PAN will be communicated on email ID after it is allotted by the Income Tax Department.