Online PAN Verification

To enable entities to verify Permanent Account Numbers (PANs), Income Tax Department (ITD) has authorized Protean eGov Technologies Limited (Protean) to provide an online PAN verification service for verification of PANs to eligible entities. Three types of facilities are available for PAN Verification facility. Based on the requirement, entities can avail any facility.

This service has three types of facilities as mentioned below -

1. Screen based Verification:

   The users, after login, can furnish up to a maximum of five PANs in the screen provided. The PANs may be entered in the boxes provided in the screen. The response giving details of PAN will be displayed in the response screen.

2. File based Verification:

   The users, after login, can upload a file containing maximum of 1000 PANs (file structure as specified by Protean). In case, file format is incorrect, the system will convey the rejection. The entity can download response regarding acceptance/rejection of file at his convenience up to 15 days.

3. Software (API) based PAN verification:

   The facility is an interface that allows the user to make an online verification of PAN by accessing the verification-site through a software application.

The following entities can avail of online PAN verification facility

• PFRDA approved Point of Presence (For Online Platform)
• Direct (Life & General) Brokers approved by IRDAI
• RBI approved Authorised Dealer – Category II
• Mutual Fund Advisor
• Register & Transfer agents approved by SEBI
• Investment Advisor approved by SEBI
• Banks
• Insurance Web Aggregators
• Non Banking Financial Companies approved by RBI
• Prepaid Payment Instrument Issuers approved by RBI
• Housing Finance Companies
• Insurance Company
• Insurance Repository
• Companies and Government deductor (Required to file TDS/TCS return)*
• Mutual Funds
• Credit card Companies / Institutions
• Central Recordkeeping Agency of National Pension System
• DSC issuing Authorities
• Depository Participants
• Credit information companies approved by RBI
• KYC Registration Agency (KRA)/Central KYC Registry
• Educational Institutions established by Regulatory Bodies
• Companies (Required to furnish Annual Information Return (AIR)/Statement of Financial Transaction (SFT)
• Any other entity required to furnish Annual Information Return (AIR)/Statement of Financial Transaction (SFT)
• Stock Exchanges/Commodity Exchanges/Clearing Corporations
• Goods and Services Tax Network
• Depositories
• Government Agencies (Central/State)
• Income Tax Projects
• Reserve Bank of India
• Department of Commercial Taxes
• Stamp and Registration Department
• Central Vigilance Commission
• Payments Bank approved by RBI
• Payment And Settlement System Operators authorized by RBI
• Open Network for Digital Commerce(ONDC)
• PFMS
*Note: To register under the category “Companies and Government Deductor (Required to file TDS/TCS return)”, entities must have more than 500 deductee/collectee counts displayed on Provisional receipts in a quarter. Counts of deductee/collectee will be vetted at the time of applying for Online PAN verification facility.”

Entity desirous of availing the facility for online PAN verification has to “ register ” with Protean. For this, the entity should forward the following documents to Protean:

• Signed copy of the Terms & Conditions should be provided on the letterhead of the Entity
• Non-Disclosure Agreement/ Confidentiality Agreements (NDA) on the letterhead of the Entity
• Authorisation letter
• Screen Shots of DSC *

*Note
Go to Internet explorer - Tools - Internet Options - Contents - Certificates - Personal Tab(and view certificate) then take below screen shots.

1. General Tab
2. Details Tab - Serial Number
3. Details Tab - Authority Key Identifier

• Incorporation Certificate (Two copies stamped & signed by authorized entity).
• PAN card copy of entity (Two copies stamped & signed by authorized entity).
• Copy of license/certificate issued by regulatory body (if applicable) (Two copies stamped &signed by authorized entity).


• Declaration by Entities (Two copies stamped & signed by authorized entity)


• Copy of Balance sheet and Profit & Loss account statements for latest financial year
• Additional Information on letterhead mentioning below details –
  a) Authorized Capital
  b) Disbursed amount (Mention NA if not applicable)
  c) Existing number of customers as on ________(date)
  d) Expected number of customers __________per year
  
  

  Documents to be submitted at the following address:-
  Protean eGov Technologies Limited
  Online PAN Verification Team
  1st floor, Times Tower
  Kamala Mill Compound
  Senapati Bapat Marg
  Lower Parel
  Mumbai – 400 013
  
  After receipt of documents and requisite fees, the application will be forwarded to Income Tax Department (ITD) for approval. Upon receipt of approval from ITD, user ID will be created and communicated to an entity via email mentioned at the time of making online application.

No. To avail Online PAN Verification facility, you have to register online.

It is at the discretion of ITD.

Yes. In case the application is rejected by ITD, the registration charges will be refunded.

No. Once the approval is received from ITD and user ID is created, you will not get refund of fees paid by you.

The facility for online PAN verification is provided for one year and same needs to be renewed on a yearly basis where the annual renewal charge is 12,000 (Plus Goods and Services Tax (GST) as applicable).

Charges - Summary

Charges for File based PAN verification Table

Charges Details

• The registration charges are ₹12,000 p.a. plus Goods and Services Tax (GST).
• This facility is provided for one year and the same needs to be renewed on yearly basis.
• Annual renewal charges are ₹12,000 p.a. plus Goods and Services Tax (GST).
• PANs verified through file upload under 'File and Screen Based' facility are chargeable.
• The entity availing 'File and Screen Based' or 'API Based' facility has to maintain sufficient advance against its user ID in order to verify PANs which are more than the free limit of PANs per day.
• The registration charges are non-refundable. Only in case where the registration is rejected by Income Tax Department, the registration charges will be refunded.

Concessional rates for volume based PAN verification during a Financial Year (effective 1st January 2012)

If an entity verifies PANs during a financial year as per below mentioned slabs, either through File or API based facility, additional benefit of increase in the limit of free PANs per day (screen based) and concessional rate of PAN verification is offered.

Note

1. The adjusted amount on per PAN verification and free usage (PAN verified through screen based) shall be adjusted.

e.g.: If an entity verifies 13 Lakhs PANs during a financial year through 'Screen and File Based' type, it falls in the category of > 7.5 Lakhs ≦ 15 Lakhs as mentioned in the above table. It will get the benefit of 1000 free PANs per day and revised rate of 25 Paisa for PAN verification. Benefit of increase in the limit of free PANs per day is applicable only if the PANs are verified through Screen based in the category of "Screen and File based facility". The above charges are applicable for PANs verified through 'Screen and File Based' or 'API based' facility only. The annual registration fees would remain the same as before.

Entity desirous of availing the facility for online PAN verification has to “ register ” with Protean. For this, the entity should forward the following documents to Protean:

• Signed copy of the Terms & Conditions should be provided on the letterhead of the Entity
• Demand Draft/ Cheque (subject to realization) for applicable Charges
• Authorisation letter
• Screen Shots of DSC *

*Note
Go to Internet explorer - Tools - Internet Options - Contents - Certificates - Personal Tab(and view certificate) then take below screen shots.

1. General Tab
2. Details Tab - Serial Number
3. Details Tab - Authority Key Identifier

• Incorporation Certificate (Two copies stamped & signed by authorized entity).
• PAN card copy of entity (Two copies stamped & signed by authorized entity).
• Copy of license/certificate issued by regulatory body (if applicable) (Two copies stamped &signed by authorized entity).


• Declaration by Entities (Two copies stamped & signed by authorized entity)
• Copy of Balance sheet and Profit & Loss account statements for latest financial year.
• Additional Information on letterhead mentioning below details –
  a) Authorized Capital
  b) Disbursed amount (Mention NA if not applicable)
  c) Existing number of customers as on ________(date)
  d) Expected number of customers __________per year
  
  
  
  

  Documents to be submitted at the following address:-
  Protean eGov Technologies Limited
  Online PAN Verification Team
  1st floor, Times Tower
  Kamala Mill Compound
  Senapati Bapat Marg
  Lower Parel
  Mumbai – 400 013
  
  After receipt of documents and requisite fees, the application will be forwarded to Income Tax Department (ITD) for approval. Upon receipt of approval from ITD, user ID will be created and communicated to an entity via email mentioned at the time of making online application.

Below are the details:

For PANs being verified by Department of Commercial Taxes (DCT), additional fields such as Father’s name and Date of Birth will also be provided in the response.

* Name on PAN card field will reflect as per details present in ITD database. In case name on PAN card field is blank it means the name on PAN card field is not available at ITD database

* Aadhaar seeding status will be displayed only for PANs having status as “Existing and Valid”.

No. Only the following fields are displayed after verification of PANs

a) PAN holder Name
b) Last update of PAN
c) Status of PAN (Valid/Invalid/not present in ITD database)
d) Aadhaar seeding status for applicable PANs

For "Department of Commercial Taxes" category, in addition to the above fields Father Name and Date of Birth will be displayed.

For this, you need to forward a written request on the letterhead of your organization duly signed by the authorized signatory mentioning your user ID. You may send an email containing scan copy of letter at .

a) In case you are opting from Screen based to API or File based facility, you need to pay minimum of ₹ 5000 as an advance. Further, once your facility is changed, you need to raise Online Advance request by logging into your account and also need to forward the Cheque/Demand Draft drawn in favour of Protean-TIN for ₹ 5000 (Rupees Five Thousand only).
b) In case you are opting from File based to API based facility or vice versa, the advance lying in your account will be carried forward to API based account or File based account as may be applicable.

For this, you need to forward a written request on the letterhead of your organization duly signed by authorized signatory mentioning your user ID. You are also required to forward us the requisite documentary proof showing change in the name of organisation.

No, you cannot use Online PAN Verification facility other than the purpose mentioned for availing Online PAN Verification facility. Income Tax Department carries out quarterly audit of PANs verified by the entities. If it is observed that the facility is being used other than the purpose for which it is availed, your facility may get discontinued.

To update details, please follow the instructions given below:-

a) Login with your user ID using Digital Signature Certificate
b) Go to ‘Update Contact Details’ menu
c) Click on ‘Edit’ button
d) Fill up desired details
e) Click on ‘Submit’ button to update.

No. At present this facility is not available. However, you can verify TAN at Income Tax website at

https://incometaxindiaefiling.gov.in/portal/KnowTan.do

No. Multiple log-in is not allowed.

Protean do provide alerts to its PAN verification users through email and SMS

Email alerts are provided on your registered email ID under the below scenarios:-

a) Acknowledgement email for registration made
b) Intimation of creation of user ID and payment advice for payment made
c) Intimation of rejection of registration with rejection reason
d) Intimation of addition of advance amount in its PAN verification account along with payment advice
e) Intimation for facility due for renewal two months in advance
f) Intimation of renewal of facility along with payment advice for payment made
g) Intimation for Due date of expiry of Digital Signature Certificate in advance
h) Intimation for DSC update
i) Email alert for insufficient balance in your PAN verification account

SMS alert is also send on your mobile number registered for 'Quick Alert' facility for insufficient balance in your PAN verification account

You will receive an email regarding User ID and payment made by you towards registration on your registered email ID present with Protean.

The user can call on 022-24994163 or send their grievances/queries to the email ID at . The user can also address their grievances/queries at the following address mentioning acknowledgment number or user ID (if applicable) for our reference :-

Protean eGov Technologies Limited
Online PAN Verification Team
1st floor, Times Tower,
Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel (W)