Customer care

Application for PAN

Application for PAN has to be made through Form 49A of the Income-Tax Act, 1961.
Applicant can correct the details on his PAN card/ apply for a duplicate PAN card (i.e. change request) by submitting 'Request for New PAN Card or/and Changes or Correction in PAN data' Form.
Applicant can freely download the forms at NSDL website or at the Income Tax website.
Processing Fee is ₹ 91 + GST (as applicable) per application for either new PAN allotment or for change request
Applicant can track status of PAN application using 15-digit acknowledgment number issued by TIN-FC.
PAN will be intimated by e-mail (if e-mail ID is provided).
PAN card will be forwarded to the communication address mentioned in the application
FAQ - PAN

Application for TAN has to be made by submitting Form 49B of the Income-Tax Act, 1961.
Applicant can correct the details for his TAN / apply for a duplicate TAN allotment letter by submitting 'Application for changes or correction in TAN data for TAN allotted' Form.
Processing Fee is ₹ 55 + GST (as applicable) per application for either new TAN allotment or for change request.
Applicant can freely download the forms at NSDL website or at the Income Tax website.
Applicant can also get Form 49B from any TIN Facilitation Centre without any charges.
Applicant can track status of TAN application using 14-digit acknowledgment number issued by TIN-FC.
TAN will be intimated by e-mail (if e-mail ID is provided).
TAN allotment letter will be forwarded to the communication address mentioned in the application
FAQ - TAN

File formats for e-TDS/e-TCS returns are specified by ITD and available on NSDL website or at the Income Tax website.
Deductor / Collector can use the return preparation utility (RPU) prepared by any software vendor using ITD-specified file formats to prepare e-TDS / e-TCS returns.
Deductor / Collector can also use the freely downloadable RPU called NSDL RPU Light at the NSDL website to prepare returns.
Return prepared using RPU has to be passed through a freely downloadable utility File Validation Utility (FVU) available on NSDL website to check format-level correctness. After correcting errors, if any, output file from FVU should be saved in a Pen Drive (USB) / CD.
Deductor / Collector can submit the Pen Drive (USB) / CD to any TIN Facilitation Centre along with Form 27A / B in physical form.
Deductor / Collector should pay fees as per the fee structure given below:

No. of Records	Upload Fee (₹)*
Upto 100 deductee / Collectee Number of records	42.37
101 to 1000 deductee / Collectee Number of records	178.00
More than 1000 deductee / Collectee Number of records	578.50

*Excluding GST

File formats for Form 24G returns are specified by ITD and available on NSDL website or at the Income Tax website.
Accounts Office (AO) can use the return preparation utility (RPU) prepared by any software vendor using ITD-specified file formats to prepare Form 24G returns.
AO can also use the freely downloadable RPU called NSDL RPU at the NSDL website to prepare returns.
Return prepared using RPU has to be passed through a freely downloadable File Validation Utility (FVU) available on NSDL website to check format-level correctness. After correcting errors, if any, output file from FVU should be saved in a Pen Drive (USB) / CD.
AO can submit the Pen Drive (USB) / CD to any TIN Facilitation Centre along with Form24G Statement Statistic Report in physical form (In case of Correction return, photo copy of the Original Form24 accepted to be provided). Or the same can be uploaded online by Online AIN registration and creating AO login account.
AO should pay fees as per the fee structure given below: